Delivery

Please note that a signature is required on our delivery options.

Irish Delivery Rates

Orders under €50 €10.00 Courier (2-4 working days) Signature Required
Orders €50 and over FREE Courier (2-4 working days) Signature Required

 

For delivery we use both DPD and GLS couriers.

Calculation of Shipping Costs

Shipping costs are based on the grand total of your order. If you apply a discount code or loyalty credit your total may change and shipping costs will be recalculated.

Returns

1. If you change your mind and don’t want the Product within 14 days of its delivery to you, your rights to cancel are set out at clause 11 of our Terms and Conditions of Supply. Please note to be eligible for a refund the Product must be unopened, in its original packaging and sealed. We will only be obliged to process any refund due once we have received the Product back from you. You will have to bear the cost of returning the Product, and we shall reimburse you for your reasonable costs incurred to return the Product to us.

2. If you discover that the Product is faulty or not of satisfactory quality within 30 days of the Product being delivered or us delivering the Product you may also be entitled to a refund or exchange in accordance with clause 11.9 of our Terms and Conditions of Supply.

3. Ensure that if you do want to cancel a contract you follow the cancellation procedure at clause 11 of the Terms and Conditions of Supply. Failure to do so may result in a delay in any refund being processed.

4. We strive to ensure all our Products are of the highest standard. If you do feel there is something wrong with the Product or if you have any questions please feel free to email us on customerservices@manukadoctor.co.uk