Refund policy

Returns - Faulty Product

If you discover that the Product is faulty or not of satisfactory quality within 30 days of the Product being delivered or us delivering the Product you may also be entitled to a refund or exchange.

Products may need to be returned to our warehouse in Dublin to be reviewed. You will be responsible for the cost of the return postage.

If the product is found to be faulty you may be entitled to a refund or exchange and your return postage will be refunded.

Returns - Change of Mind

If you change your mind and don’t want the Product within 14 days of its delivery to you, the Product may be returned for a refund. Please note to be eligible for a refund the Product must be unopened, in its original packaging and sealed. We will only be obliged to process any refund due once we have received the Product back from you.

We always recommend that Products are returned to us via a tracked courier service.

Products will need to be returned to our warehouse in Dublin. You will be responsible for the cost of the return postage.

We strive to ensure all our Products are of the highest standard. If you do feel there is something wrong or if you have any questions please feel free to email us on customerservices@manukadoctor.ie

For further details on the terms and conditions of returns please see our Terms & Conditions of Supply.